1. |
You may install additional codecs pack like K-Lite FULL to support your video. |
2. |
Latest version of Quicktime Player 7 has installed on
your pc. You can visit http://www.quicktime.com |
3. |
A minimum QuickTime Player 6.5 is needed for Flash conversion |
4. |
You will need QuickTime Player 7 when converting MOV/QT
7/MP4/3GP/M4V/3G2 files. |
5. |
You are using Direct-x 9 and above. To check your Direct-x
version: Click on Start Windows, Run and Type "dxdiag".
Click OK. Visit http://www.microsoft.com/games/en-US/aboutGFW/pages/directx.aspx |
6. |
The required video and audio codecs has installed on your
pc. You can check the missing codec by installing Media Info, http://mediainfo.sourceforge.net/en and search for the codecs at http://www.free-codecs.com |
7. |
There are many type of AVI ranging from divx, xvid, cinepak
and etc. When converting such AVI, you may need to install
the appropriate codecs |
8. |
The video file is not corrupted |
9. |
The video file is not in protected mode |
10. |
There is not other software currently playing / using
the video file |
11. |
The Real Player has been installed on your pc |
12. |
You will need a MPEG2 decoder when decoding MPEG 2 file |
13. |
Uninstall other third party codecs. Some third party codecs
are unstable and may cause conflict. |
14. |
Check with the video source vendor |
